We adhere to a rigorous Quality Management System which covers our company activities in residential valuations and surveys, Home Buyers Reports, Building Surveys and all other related work. It is a way for us to maintain and continually reflect and improve on the quality of work and service we provide.
Our processes are monitored regularly and we then take any action needed to achieve both our planned output and on-going improvement. We are committed to meeting the needs of all our clients and the requirements of our regulated industry. This is achieved through the implementation of our in-house quality management system which satisfies the requirements of ISO 9001:2015
This is evidenced by documented processes, objectives, targets and results; it is maintained by audits, and an annual management review.